Draft — not yet in effect. This is placeholder text for launch preparation and must be reviewed and adapted by legal counsel before Craflio accepts paying customers.

Terms of Service

Effective date: to be set on launch. These terms govern your access to and use of Craflio (the “Service”), an online design and manufacturing-file generation tool operated by the Craflio team (“we”, “us”). By creating an account or using the Service you agree to these terms.

1. The Service

Craflio lets you generate, edit, and export design and manufacturing files and listing content, and to connect third-party sales and fulfilment marketplaces. Features, limits, and plans may change over time. We may add, modify, or discontinue parts of the Service.

2. Accounts

  • You must provide accurate information and keep your credentials secure. You are responsible for activity under your account.
  • You must be old enough to form a binding contract in your jurisdiction.
  • One person or organisation per account unless we agree otherwise in writing.

3. Plans, billing, and trials

  • Paid plans are billed in advance on a recurring basis through our payment processor (Stripe). Usage beyond your plan’s included quota may be metered.
  • Fees are non-refundable except where required by law or expressly stated. You can cancel future renewals at any time from your billing settings; access continues until the end of the paid period.
  • We may change pricing with reasonable advance notice; changes apply to the next billing cycle.

4. Your content and our content

  • You retain ownership of the prompts, images, and designs you upload or create (“Your Content”). You grant us a limited licence to host, process, and display Your Content solely to operate the Service.
  • You are responsible for ensuring you have the rights to Your Content and that it does not infringe others’ intellectual property or violate our Acceptable Use Policy.
  • The Service, its software, and our branding are owned by us and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service under these terms.

5. AI-generated output

The Service uses automated and AI systems to generate output. Output may be inaccurate or unsuitable for manufacturing without review. You are responsible for inspecting and testing any file before using it to cut, print, or sell a product. We make no warranty that output is fit for a particular purpose.

6. Third-party services

When you connect a third-party account, your use of that service is governed by its own terms. We are not responsible for third-party services and do not control their availability or policies.

7. Acceptable use

Your use must comply with our Acceptable Use Policy. We may suspend or terminate accounts that violate it or that create risk for the Service or other users.

8. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, secure, or error-free.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these terms or the AUP, or as needed to protect the Service. On termination, your right to use the Service ends; we may delete your data after a reasonable period as described in the Privacy Policy.

11. Changes to these terms

We may update these terms. Material changes will be notified through the Service or by email. Continued use after changes take effect constitutes acceptance.

12. Governing law and contact

Governing law and dispute-resolution venue: to be set on launch. Questions about these terms: [contact email — to be set on launch].